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KMBC Investigates Computer Repair Stores These days most of us have a computer or maybe two at home. But what do you do when they are broken? Companies tell you they can fix your broken computer and that they have got the experts. Over the last three months, KMBC's Kris Ketz and KMBC employees investigated. Armed with a hidden camera and microphone, KMBC took a computer to three major electronic stores to see what they would find. But first, Ketz took it to KMBC's own expert, computer tech supervisor Hank Palmer, and asked him to do something to the computer, something simple so it would not work. "The only thing I did, I went into this bios, in set up and disabled the hard drive. It's one key stroke. That's something anybody should be able to look to make sure it's working," Palmer said. Ketz reported that Palmer disabled the hard drive bios, basically turned it off. Palmer said it is something any technician should find with a routine check. "These things have built-in diagnostics, and that's one of the places you go in and test it," Palmer said. KMBC dropped off the computer at three different electronics stores -- Circuit City, Best Buy and MicroCenter. All of them have diagnostic fees just to look at the machine. They range from $60 to $70. KMBC paid, and after a few days, went back to see what they had found. The first stop was Circuit City. "They said it would either need a hard drive to be restored or a new hard drive. It would be $129.99 for a restore. That's not including a hard drive," said an employee for Circuit City. A 160-gigabyte hard drive would add $99.99 to the bill. Then KMBC went to Best Buy. "All it says here is, I guess, they couldn't do anything with it here. Probably means that it's a motherboard issue," said an employee of Best Buy. The employee told KMBC's investigative team that they could not fix it and that it would have to be shipped to IBM, and if it was a motherboard, it would be expensive. But since Best Buy could not be sure of the problem, they did refund a $59 diagnostic fee. The news from MicroCenter came by phone, Ketz reported. "It's actually the part on the laptop that goes in and attaches to the motherboard that's bad. Also the hard drive is bad. To ship it out and get it fixed, it's a flat rate of $275," said an employee with MicroCenter. Add a $275 fee to the diagnosis fee. When asked who was able to fix it, Palmer said, "No one. No one fixed it." Tags: KMBC Kansas City computer repair scam |
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Staph Survivor Talks To KMBC KMBC's Maria Antonia talks with someone who had a serious staph infection and survived. Tags: KMBC Kansas Missouri staph infection |
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Barack Obama Talks With KMBC KMBC's Micheal Mahoney talks to Democratic presidential candidate Barack Obama about the nation's financial health on Sept. 22, 2008. http://www.kmbc.com/politics/17532608/detail.html#- Tags: KMBC Kansas City Missouri Barack Obama democrat democratic presidential nominee candidate campaign election taxes |
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'Extreme Makeover' Stars Talk With KMBC Tracy Hutson and Eduardo Xol talk with KMBC's Jana Corrie about the new season of "Extreme Makeover: Home Edition". The show airs Sunday nights on KMBC-TV. http://www.kmbc.com/extrememakeover/index.html Tags: KMBC Kansas City Missouri ABC Extreme Makeover Home Edition television interview entertainment |
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25 Years Of Kris Ketz On KMBC The FirstNews team surprises Kris Ketz on July 18, 2008 to celebrate his 25th anniversary with the station. http://www.kmbc.com/kmbcnewsteam/276480/detail.html Tags: KMBC Kansas City Missouri Ketz television news anniversary |
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Kris Ketz's KMBC Tour Kris Ketz takes viewers on a tour of KMBC's new HD studios and newsroom in August 2007. Tags: KMBC Kansas City Missouri |
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Dancing Stars Talk With KMBC KMBC's Jana Corrie talks with Maurice Greene and Brooke Burke of ABC's "Dancing with the Stars"on Sept. 21, 2008. Tags: KMBC Kansas City Missouri ABC Dancing Stars Maurice Green Brooke Burke television TV show |
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Jay McShann On KMBC-TV Jazz legend Jay McShann performs with keyboardist Everett Freeman on the April 14, 1992 edition of "Dimensions". "Dimensions" was a community affairs program that aired on KMBC-TV in the 1980s and 1990s and was hosted by Community Affairs Director Olivia Dorsey. Tags: KMBC Kansas City Missouri music Jazz McShann piano pianist keyboard keyboardist |
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'Supernanny' Jo Frost Talks With KMBC KMBC's Jana Corrie talks with Jo Frost on Oct. 5, 2008. "Supernanny" airs Friday nights on KMBC-TV. Tags: KMBC Kansas City Missouri parenting parent advice children Supernanny ABC |
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MDA Arrest At KMBC KMBC Meteorologist Pete Grigsby is "arrested" for an MDA fundraiser. Tags: KMBC Kansas City Missouri |
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KMBC Wii Weight Loss Plan This is a story that was done about me and my Wii Weight Loss Plan on some local news stations. You can check out the progress at http://wiiweightlossplan.com Tags: Nintendo Wii Weight Loss Plan Lose weight with video games KMBC Kansas City KETV Omaha KCCI Des Moines Iowa |
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KMBC Launches YouTube Site KMBC-TV launches a YouTube site to feature its stories. Tags: KMBC YouTube launch |
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KMBC Says Goodbye To Pete Grigsby Pete Grigsby did his last broadcast at KMBC-TV on July 5. Bryan Busby surprised him with a special gift from the station. Tags: KMBC Kansas City Pete Grigsby Bryan Busby goodbye last show |
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Director's Cut: KMBC 9 FirstNews - 2/15/1988 The first segment of the debut broadcast of KMBC's FirstNews, with commentary from anchors Maria Antonia and Bryan Busby. Tags: kmbc tv kansas city firstnews busby antonia |
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KMBC Total News - 9/16/1977 - Part 1 of 4 This is archive video of KMBC Total News broadcast that aired September 16, 1977. Larry Moore anchors the news after a week of devastating flooding centered in the Country Club Plaza area. 25 people were killed in the flood. Tags: KMBC Kansas City Missouri 1977 Plaza flood television news |
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KMBC 9 FirstNews - 2/15/1988 - Part 1 of 5 KMBC's Maria Antonia and Bryan Busby anchor the first edition of FirstNews from 1988. Tags: kmbc tv kansas city firstnews antonia busby |
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KMBC Total News - 9/16/1977 - Part 2 of 4 This is archive video of KMBC Total News broadcast that aired September 16, 1977. In this segment: state and national news. Tags: KMBC Kansas City Missouri 1977 television news |
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KMBC Total News - 9/16/1977 - Part 3 of 4 This is archive video of KMBC Total News broadcast that aired September 16, 1977. In this segment: Total News accu-weather with Cheryl Jones. Tags: KMBC Kansas City Missouri 1977 television news |
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KMBC Total News - 9/16/1977 - Part 4 of 4 This is archive video of KMBC Total News broadcast that aired September 16, 1977. In this segment: Sports with Don Fortune. Tags: KMBC Kansas City Missouri 1977 television news |
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KMBC 9 FirstNews - 2/15/1988 - Part 2 of 5 KMBC's Maria Antonia and Bryan Busby anchor the first edition of FirstNews from 1988. Tags: kmbc tv kansas city firstnews antonia busby |
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Everette DeVan Trio & Millie Edwards On KMBC-TV Everette DeVan Trio and Millie Edwards perform on KMBC 9 First News. Jazz Outreach benefits Swope Health Services. Tags: KMBC Kansas City Missouri television news music jazz perfomance |
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KMBC 9 FirstNews - 2/15/1988 - Part 3 of 5 KMBC's Maria Antonia and Bryan Busby anchor the first edition of FirstNews from 1988. Due to copyright concerns, several sports highlights have been removed. Tags: kmbc tv kansas city firstnews antonia busby |
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KMBC 9 FirstNews on KCWE KMBC 9 News launches an expanded morning newscast starting March 3, 2008. "KMBC 9 FirstNews on KCWE" will highlight local and national headlines, live breaking news, weather and traffic. It will air weekdays from 7 to 9 a.m. on sister station KCWE, Ch. 29. Tags: local news morning newscast FirstNews KMBC KCWE Kansas City weather traffic |
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KMBC gets ba ba booey'd During june 3rd gas tank fire Anchor man larry moore from the Hearst-Argyle owned KMBC was ba ba booey'd (crank called) live on the air. Maybe next time KMBC won't be in such a hurry to put just any jackass on the air who claims to of seen something, all in the name of ratings. Tags: larry moore news kmbc tv gas fire tank anchor ba booey idiots hearst argyle |
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KMBC 9 Deadmalls piece KMBC aired this 4/20/07 in response to Bannister Mall's Closing Tags: KMBC Bannister Mall Closing Deadmalls |
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