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The Nonverbal Advantage by Carol Kinsey Goman |Book Brief In "The Nonverbal Advantage", Carol Kinsey Goman shows how nonverbal communication can build trust and credibility with customers, colleagues and clients -- since 93 percent of the messages you send have nothing to do with what you actually say. Learn what mirroring is, when to use a business or a social gaze, and why it's best to walk up to men and women from different angles. Tags: nonverbal body language office business books

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Outsourcing to China The benefits of outsourcing to China are clear; it can be both cost effective and efficient. However understanding the laws, navigating the bureaucracy, and negotiating the contracts can be tricky. Find out how to develop Guanxi and increase your odds for successful manufacturing in China. Tags: China It Operations Business Outsourcing Subcontracting Best Practices outsourcing

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Sway by Ori Brafman and Rom Brafman |Book Brief Why do rational people make irrational decisions? Authors Ori and Rom Brafman have collected stories from fields such as science, sports, aviation, and music that highlight the psychological forces at work that can sway our behavior. Tags: Aviation Book Brief Sway

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The Business of Baseball Going to the baseball stadium is no longer just about catching the game on the field, but rather the overall ball park "experience." SF Giants Chief Operating Officer Larry Baer says at AT&T Ball Park, stadium sales account for up to 65% of overall team revenues. From new luxury boxes, and tasty concessions, to tech enhancements, and high end souvenirs--- amenities are adding opportunities for profit. BNET talks to the COO as he shares his insights on how execs are changing the business of baseball. Tags: Baseball ball park stadium Larry Baer SF Giants COO revenues luxury boxes food souvenirs hi-tech wi-fi Team Man

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Why Is Everyone Smiling? by Paul Spiegelman |Book Brief Why is everyone smiling? That's the question Author and CEO, Paul Spiegelman, claims is most commonly asked when customers and clients visit his company, Beryl. He believes the reason behind the company's success is its special culture. Spiegelman joins us today to explain what it takes to keep everyone in your organization smiling. Tags: business book brief books office culture

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Office Mate by Stephanie Losee and Helaine Olen |Book Brief In the book, Office Mate, authors Stephanie Losee and Helaine Olen explain how it's possible, even preferable, to meet your lifelong romantic partner at the office. Both authors are living testament; they have been married to their respective office mates for nearly two decades. Stephanie Losee joins us to give some navigational tips for love on the job. Tags: dating book brief work office romance

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Managing Millennials They're smart, tech savvy, confident, and coming to a cubicle near you! Born between 1980 and 2000, Millennials are entering the workforce in the millions -- 76 million to be exact! If you're a veteran, a baby boomer, or a Gen X manager, you'll need to know a thing or two about managing this talented and brash bunch. For more tips on working with Generation Y, read Managing Millennials: A BNET Survival Guide. Tags: millennials generation business office managers

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Leila's House of Corrections: Employee Retention Employee retention is one of the biggest challenges of managers today. Learn three techniques to help you retain your most valuable staff. Tags: Productivity Leila's House of Corrections Employee retention

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Leila's House of Corrections: SMART Goals Managers are judged by how their team performs. Learn how to motivate your staff by establishing and communicating "SMART" goals. Tags: Manager Team Management Leila's House of Corrections goals

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The Etiquette of Exchanging Business Cards In some parts of the world, a business card is considered an extension of a person. Etiquette coach Syndi Seid goes over the do's and don'ts of presenting and receiving a card. Tags: Etiquette Business Cards Syndi Seid Coach

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Managing Millennials They're smart, tech savvy, confident, and coming to a cubicle near you! Born between 1980 and 2000, Millennials are entering the workforce in the millions -- 76 million to be exact! If you're a veteran, a baby boomer, or a Gen X manager, you'll need to know a thing or two about managing this talented and brash bunch. Tags: Managing Millenials Workforce Management Recruitment Selection Human Resources

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The Back Of The Napkin by Dan Roam |Book Brief In his book, The Back Of The Napkin, author Dan Roam asserts that that everyone is born with a talent for visual thinking, but that we — especially in the business world — are never encouraged to develop it. In this video, Roam shows us how anyone with a pen and a scrap of paper can exercise their imagination and work through any business problem by creating pictures. Tags: Book Brief Back of the Napkin Business Management

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Get Slightly Famous by Steven Van Yoder | Book Brief The book "Get Slightly Famous" explains how you can differentiate yourself from your competitors by becoming a mini-celebrity. Author Steven Van Yoder shows how you can make yourself an indispensable resource to potential clients and customers by offering thought leadership and in doing so attract more business to your company, with less effort. Tags: Book Brief Get Slightly Famous Steven Van Yoder

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The Etiquette of Afternoon Tea Afternoon tea is becoming a popular alternative to the business breakfast or lunch. Etiquette coach Syndi Seid offers some simple guidelines for proper tea table manners Tags: Etiquette Tea Syndi Seid Eitiquette Coach

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Leila's House of Corrections: Constructive Criticism Are you the type of manager who has a difficult time telling an employee how to improve? If so, learn how to give criticism constructively. Tags: Leila's House of Corrections criticism

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Present Like Steve Jobs Apple CEO Steve Jobs is well known for his electrifying presentations. Communications coach Carmine Gallo discusses the various techniques Jobs uses to captivate and inspire his audience — techniques that can easily be applied to your next presentation. For more tips on presenting like Jobs, read our Crash Course. Tags: Steve Jobs Recruitment Selection Human Resources Workforce Management

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Jason Calacanis: Taking on Google How does a good idea take hold? Serial entrepreneur Jason Calacanis knows the answer. The Brooklyn-born new media bad boy has been stirring up money and attention for his projects ever since he founded The Silicon Alley Reporter in 1996. He followed that with Weblogs, Inc., which he sold to AOL for $25 million in 2005. Now he's back with Mahalo, a human powered search engine. Here, Calacanis talks about innovation, courting controversy and embracing his inner geek. Tags: Entrepreneurship Leadership Advertising Promotion Search

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Talent Agent David Unger: Creative Management Though it's possible you've never whispered David Unger's name in a movie theater, he is responsible for many of the names you've seen on the silver screen. As a Talent Agent at International Creative Management, one of the world's largest literary and talent agencies, Unger takes credit for furthering the careers of the likes of Val Kilmer, Mickey Rourke and Vinnie Jones, among others. Though many of Unger's 20 or so talents are known throughout Hollywood as 'bad boys,' Unger defends the rebel label, defining what makes his artists attractive to the public, and how to keep his clients happy. Tags: Workforce Management Human Resources Movie Val Kilmer Mickey

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Leila's House of Corrections: Saying Sorry Do you have a hard time admitting mistakes? Learning how to say sorry is important to developing trust and responsibility as a manager. Tags: Leila's House of Corrections Saying Sorry Mistake

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Leila's House of Corrections: Eye Contact As a manager, making good eye contact can establish confidence, authority and expertise. Find out how to use eye contact effectively when speaking to your employees. Tags: Leila's House of Corrections Eye Contact

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